Lillian Chan, Chief Operating Officer
Ms. Chan is responsible for overseeing all aspects of Operations for NextBus, including customer support. She has a diversified background in customer service, project management and finance including fourteen years of operations experience. Prior to joining NextBus, Ms Chan was a Vice President of New Applications and Support Services for Alysis Technology, Inc.

She holds a doctorate degree in business administration and her research interests include organizational behavior and technology management. Her latest publication on "technology adoption" was published in the February 2000 edition of IEEE Transactions on Engineering Management.

John Eaton, Chief Financial Officer
Before joining the NextBus team, Mr. Eaton was Vice President of Business Development and then COO of ICplanet.com, a Web-based marketplace for independent consultants. He was instrumental in establishing long-term strategy, raising venture capital and recruiting the senior management team. Mr. Eaton was also COO of Clear Ink, an Internet design firm. During his tenure, ClearInk was ranked the 33rd fastest growing company in the bay area by PriceWaterhouseCoopers. He has over 25 years of experience in the business community. He has held senior positions at Broderbund Software, Maxis and T & E SOFT.

Before entering the software industry, John developed projects in countries with centrally planned economies and non-convertible currencies. He graduated from Dartmouth College and received his MBA from St. Mary's College.

Michael Smith, Director of Engineering
Mr. Smith is responsible for the engineer department at NextBus. He has 26 years of experience in software engineering. His specialties include User Interface design and algorithms. His interest is in making complicated technical solutions easy to use, simple to understand, and useful to transit passengers.

Previous to NextBus Michael worked for 14 years in the field of robotics doing research and development in User Interfaces and path planning at Hewlett-Packard Laboratories. Mr. Smith earned a Masters Degree in Control Theory from UC Berkeley.

Joe Monaco, National Sales Director
Mr. Monaco came to NextBus from Westinghouse Electric Corp., where he worked on the team that introduced GPS to the transportation industry. He has been involved with the implementation of CAD/AVL systems in transit systems throughout the nation. Mr. Monaco earned a degree in Business Management from Johns Hopkins University.